Dental Healthcare Call Center Representative - Bilingual REQIURED Job at StarBrite Dental, Rockville, MD

  • StarBrite Dental
  • Rockville, MD

Job Description

Job Description

Job Description

We’re hiring someone sharp, reliable, and hungry to build a career in dental healthcare—not someone looking for a placeholder job.

This job is for you if:

  • You’ve got at least 5 years of solid work history (2–3+ years per job preferred).
  • You’ve worked in hospitality, service, or retail —you know how to move fast, stay organized, and handle people.
  • You’re fluent in Spanish and English . This is mandatory.
  • You want to grow in dental —you’ll learn dental terminology, common patient concerns, scheduling systems, practice management software , and different treatment types.
  • You’re dependable. You show up. You follow through. You take ownership .

What the job actually is:

  • Answering inbound calls from patients.
  • Making outbound calls to follow up on appointments, treatment, and reactivations.
  • Scheduling visits and managing calendars efficiently.
  • Learning to handle patient questions and concerns accurately.
  • Getting trained on dental-specific software and working in a fast-moving, high-output team.

What we’re NOT looking for:

  • People “just looking for a job.”
  • Anyone planning to stay for less than 2–3 years (you won’t get good at this fast—it takes time and commitment).
  • Chronic job-hoppers or no-shows.

Schedule:

  • Tues: 8:15am–6pm
  • Wed: 8:15am–6pm
  • Thurs: 10am–8pm
  • Fri: 8:15am–6pm
  • Sat: 8:15am–6pm

What you get:

  • Bonuses based on performance
  • Paid training and hands-on coaching
  • Scholarships for dental certifications
  • A tight, supportive team that wins together

About StarBrite Dental:

We’re one of the top dental practices in the D.C. area, with patients flying in from all over the country. We run a high-performance operation with a strong culture of growth, learning, and results. If you’re ready to commit and level up—this is your place.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Free parking
  • Health insurance
  • Paid sick time
  • Paid time off
  • Paid training
  • Tuition reimbursement

Work Location: In person

Job Tags

Full time, Second job

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